Will I be able to download updates in the future if I buy mooSocial now?
Yes, all updates are free to download as long as your membership is active.

What happens after my membership expires?
If you want to continue receive updates and support, you can extend your membership for additional cost. Otherwise, you can continue using the software on your site. For Hosted Standard and Hosted Pro membership, it is mandatory to renew your membership.

How much does it cost to extend my membership?
$29 for Standard & Hosted Standard membership and $99 for Professional & Hosted Pro membership.

Is it easy to translate the software?
Yes, very easy. All the language strings are in a single language file. You can also install a third party software to make your translation even easier.

Is the source code encrypted?
No, you have 100% access to the source code.

Can I modify the software to meet my requirements?
Yes, you can do whatever modifications that you wish as long as the credit lines (mooSocial and CakePHP) stay intact in the source code.

Do I need to have any mooSocial branding on my site?
Absolutely not. Unlike other prodducts, we do not force you to have our branding on your site

What are the server requirements?
Minimum:

• PHP 5.2.8 with short tags enabled
• MySQL 4+
• PHP extensions: MySql PDO, GD2, Curl, libxml, zlib (if you need to export theme)
• Memory Limit: 32M+

Recommended:

• Apache server with mod_rewrite
• MySQL 5+

What features can we expect in the future?
There are a lot of features that are on our to-do list, e.g. polls, classfieds, mobile version... New themes will also be included in the future version. We will also keep improving our current features and the software's performance. Speed is one of our highest priorities. No one likes a slow social network!

What languages come with mooSocial?
Currently, mooSocial is shipped with English, French and Spanish. There will be additional language files in the future version (Portuguese, German...). Please note that additional languages besides English might not be accurate and fully translated. We provide them so our customers have a good starting point to translate the software to their language.

Do you offer trial version?
We do not have a trial version at the moment. Please test it on the demo site as much as you need

Do you offer custom work / migration service?
Yes, we do provide custom theme & development / migration service. Please contact us for more details

Can I suggest new features for future version?
Absolutely! In fact, most of the new features come from our customers' suggestions

Do you provide invoice?
Yes, we do. If you need an invoice, please contact us

Can I redistribute or resell mooSocial?
No, you are not allowed to redistribute or resell mooSocial in any way.

What is your refund policy?
You will be refunded only if we cannot get mooSocial installed properly on your server within 7 days so make sure you test everything on the demo site and happy with it before you buy