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general_and_faq:faq
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general_and_faq:faq [2014/12/03 06:39] mooadmin documentation:faq renamed to general_and_faq:faq |
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| - | ====== Frequently Asked Questions ====== | + | ====== General FAQ ====== |
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| - | ===== General Questions ===== | + | |
| * <font 11pt/arial;;#008000;;#ffffff>** Is the source code encrypted? **</font> \\ No, you have 100% access to the source code. | * <font 11pt/arial;;#008000;;#ffffff>** Is the source code encrypted? **</font> \\ No, you have 100% access to the source code. | ||
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| * <font 11pt/arial;;#008000;;#ffffff>** Can I redistribute or resell mooSocial? **</font> \\ No, you are not allowed to redistribute or resell mooSocial in any way. | * <font 11pt/arial;;#008000;;#ffffff>** Can I redistribute or resell mooSocial? **</font> \\ No, you are not allowed to redistribute or resell mooSocial in any way. | ||
| - | ===== Sales ===== | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** Is the purchase price a one-time fee or annual? **</font> \\ The purchase of mooSocial is a one-time fee and the license is valid indefinitely. We do not charge any annual fee for licensing. | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** Will I be able to download updates in the future if I buy now? **</font> \\ Yes, all updates (including both minor and major updates) are free to download as long as your update subscription is active. | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** What happens after my update subscription expires? **</font> \\ If you want to continue receiving updates, you can renew your update subscription for an additional cost. Otherwise, you can continue using the software on your site. | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** How much does it cost to renew my update subscription? **</font> \\ $49 for Standard License and $95 for 3-Pack License every 12 months | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** What payment methods do you accept? **</font> \\ Currently, we accept Paypal, Visa/Master card (via Paypal), Western Union and MoneyGram | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** How soon will I receive my download information after purchasing? **</font> \\ You will receive your license information very shortly after purchase, after a brief validation to prevent fraudulent orders. | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** What is your refund policy? **</font> \\ You will be refunded only if we cannot get mooSocial installed properly on your server within 7 days so make sure you test everything on the demo site and happy with it before you buy. | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** Do I get support with my purchase? **</font> \\ We provide a complementary 30 days support thru our ticket system in the Client Area of our website. | ||
| Back to [[:start|Table of Contents]] | Back to [[:start|Table of Contents]] | ||
general_and_faq/faq.txt · Last modified: 2015/08/24 01:12 (external edit)
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