This is an old revision of the document!
Is the purchase price a one-time fee or annual?
The purchase of mooSocial is a one-time fee and the license is valid indefinitely. We do not charge any annual fee for licensing.
Will I be able to download updates in the future if I buy now?
Yes, each license comes with a 12-months update subscription. All updates (including both minor and major updates) are free to download as long as your update subscription is active.
What happens after my update subscription expires?
If you want to continue receiving updates, you can renew your update subscription for an additional cost. Otherwise, you can continue using the software on your site.
How much does it cost to renew my update subscription?
$49 for Standard License and $95 for 3-Pack License every 12 months
What payment methods do you accept?
Currently, we accept Paypal, Visa/Master card (via Paypal), Western Union and MoneyGram
How soon will I receive my download information after purchasing?
You will receive your license information very shortly after purchase, after a brief validation to prevent fraudulent orders.
What is your refund policy?
You will be refunded only if we cannot get mooSocial installed properly on your server within 7 days so make sure you test everything on the demo site and happy with it before you buy.
Do I get support with my purchase?
We provide a complementary 30 days support thru our ticket system in the Client Area of our website.
Back to Table of Contents