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general_and_faq:sales_faq
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general_and_faq:sales_faq [2014/12/04 13:34] mooadmin |
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| - | ===== Sales FAQ ===== | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** Is the purchase price a one-time fee or annual? **</font> \\ The purchase of mooSocial is a one-time fee and the license is valid indefinitely. We do not charge any annual fee for licensing. | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** Will I be able to download updates in the future if I buy now? **</font> \\ Yes, each license comes with a 12-months update subscription. All updates (including both minor and major updates) are free to download as long as your update subscription is active. | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** What happens after my update subscription expires? **</font> \\ If you want to continue receiving updates, you can renew your update subscription for an additional cost. Otherwise, you can continue using the software on your site. | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** How much does it cost to renew my update subscription? **</font> \\ $49 for Standard License and $95 for 3-Pack License every 12 months | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** What payment methods do you accept? **</font> \\ Currently, we accept Paypal, Visa/Master card (via Paypal), Western Union and MoneyGram | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** How soon will I receive my download information after purchasing? **</font> \\ You will receive your license information very shortly after purchase, after a brief validation to prevent fraudulent orders. | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** What is your refund policy? **</font> \\ You will be refunded only if we cannot get mooSocial installed properly on your server within 7 days so make sure you test everything on the demo site and happy with it before you buy. | ||
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| - | * <font 11pt/arial;;#008000;;#ffffff>** Do I get support with my purchase? **</font> \\ We provide a complementary 30 days support thru our ticket system in the Client Area of our website. | ||
general_and_faq/sales_faq.1417700048.txt.gz ยท Last modified: 2015/08/24 01:12 (external edit)
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