User Tools

Site Tools


admin_dashboard:system_admin:system_settings:manage_refund_requests

Manage Refund Requests


This page used for managing Users Refund Requests that sent to Admin.

In this article, we taking example:

be67c829395e738fdecad4ac6084bdb7.jpg

#The Refund Requests Manager

-Request Date: Date of the request user sent to Admin.

-User Request: Username that sent Refund Request.

-Plan: Plan that user purchased and want refund.

-Account: Account (paypal) user want to refund.

-Status: Status of the Refund request.

-Action: Accept and Deny request can be made here.

f6fcc9f39e2b65e32f3884f173daea37.jpg

#Click on Accept to Accept Refund Request

And for denying Refund Request:

67ef2ca462b2e63aac5d6b5bae015372.jpg

#Click on Deny button to deny Refund Request.

And you must provide reasons, type your reason and press OK to send to user.

6706b9b57282e75c89bae489e6412d8f.jpg

#Fill in reason, press OK to send to user.

admin_dashboard/system_admin/system_settings/manage_refund_requests.txt · Last modified: 2015/08/24 01:12 (external edit)